Terms of Use

 

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any products or services on the website without written permission by MalletLab.

ACCURACY OF INFORMATION 

We are not responsible if any information on this site is not accurate, complete or current. The information on this site is provided for general use only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Using any of the material on this site is done at your own risk.

SERVICE AND PRICES

Prices for our products are subject to change and can be modified or discontinued without notice at any time. We shall not be liable for any price change or discontinuance of any product or service.

ACCOUNT AND BILLING INFO

You agree to provide complete, accurate, and current information for all purchases made on our website. Understand that we may limit or cancel quantities per order, per household or per person. In the event that MalletLab makes a change to or cancel your order, we may contact you by the e-mail provided at the time of your purchase. We reserve the right to limit or prohibit orders that appear to be placed by distributors, dealers, resellers.

ERRORS AND INACCURACIES

There may be information on our site or in the Service that contains typographical errors or inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any of these errors at any time.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not guarantee that all information on this site is accurate or reliable. You agree that from time to time we may remove a service for indefinite periods of time or cancel a service at any time, without notice to you.

INVENTORY AND AVAILABILITY

All apparel products are limited in quantity and may contain imperfections in the prints. The garments are professionally screen printed off location and shipped to our studio. Due to the nature of our ordering process, our standing inventory is very small. Please understand that returns and exchanges may be a longer process than we would like due to our limited quantities and, at times, sold out items. Once items sell-out they will not be reprinted, and will no longer be available.

ELIVERY AND SHIPPING

Delivery takes 10–15 business days (domestic) and 10-18 business days (international). We do not deliver on weekends and orders placed after 2pm on Fridays, and throughout the weekends, will be processed on Mondays.

On occasion we will not have the entire order printed and we have to print the shirts to order. In these cases, the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue. 

or international orders please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees.

MalletLab is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. 

*Any order, domestic or international, that is returned back to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of the package. We do not cover/reimburse for shipping costs in regards to a return/exchange.

ADDITIONAL PROBLEMS OR ISSUES…

If you have any issues that have not been covered, please contact us and we will help resolve your issue the best we can as soon as possible.